Shipping policy

Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping times vary depending on your location and the shipping method selected at checkout.

While we do our best to deliver orders on time, Hive & Hem Supply Co., LLC is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

If your package is lost, damaged, or you have questions about your shipment, please contact us at hello@hivehem.com, and we’ll be happy to assist you.